DATA

Karol Galeano ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing or promotional purposes.

All SMS opt-in data is kept strictly confidential and used only to provide our services.

Information We Collect

Personal Information

Name, email address, phone number, physical address

Insurance inquiry details and quote requests

Payment information (if applicable)

SMS/email consent records with timestamps

Non-Personal Information

IP address, browser type, device information

Website usage data and analytics

Cookies and tracking technologies

Customer Communication Data

Inquiry and consultation records

Policy interests and service preferences

Communication history and feedback

How We Use Your Information

We use your data to:

Provide insurance consultation and services

Process inquiries and requests

Send appointment reminders and notifications

Share service-related updates

Improve website performance and user experience

Maintain compliance and consent records

Prevent fraud and ensure system security

SMS Messaging & Compliance

Program Terms

By opting in, you agree to receive SMS messages from Karol Galeano, including appointment reminders, updates, and important notifications.

Opt-In & Consent

Users must explicitly opt in via website forms

Consent is collected through checkbox agreement

All opt-ins are recorded with timestamps

We comply with TCPA and applicable regulations

Opt-Out Instructions

Reply STOP to unsubscribe at any time

You will receive a final confirmation message

No further messages will be sent unless you re-opt in

Message Frequency

Message frequency varies based on interaction

Messages may be informational or promotional (with consent)

Help & Support

Reply HELP for assistance

Phone: +1 305-850-8740

Email: [email protected]

Carrier Disclaimer

Message & data rates may apply

Carriers are not responsible for delayed or undelivered messages

SMS Data Protection

No mobile data is shared for marketing purposes

Data is only shared with essential service providers (CRM, SMS systems)

SMS consent will never be sold, rented, or shared

Information Sharing & Disclosure

We do not sell or trade personal information.

We may share data only with:

Service Providers

CRM platforms

SMS delivery systems

Appointment scheduling tools

Payment processors (if applicable)

All providers are required to protect your data.

Legal Requirements

We may disclose information:

When required by law

To protect rights, safety, or prevent fraud

Business Transfers

In case of merger or acquisition, your data remains protected under this policy.

Data Security

We implement:

Data encryption

Secure access controls

System monitoring

Staff training

Backup systems

However, no system is 100% secure.

Cookies & Tracking Technologies

We use cookies to:

Improve website performance

Analyze user behavior

Remember preferences

You can disable cookies in your browser settings.

Your Rights & Choices

You have the right to:

Access or update your information

Request data deletion

Opt out of SMS (reply STOP)

Unsubscribe from emails

Withdraw consent anytime

Third-Party Links

We are not responsible for third-party websites.
Please review their policies separately.

Important Links

Website: https://karol.nativelifecrm.com/
Booking Page: https://karol.nativelifecrm.com/booking-7494
Terms & Conditions: https://karol.nativelifecrm.com/terms--conditions-4542

Changes to This Policy

We may update this Privacy Policy at any time.
Changes will be posted with a new effective date.

Contact Us

Karol Galeano
Phone: +1 305-850-8740
Email: [email protected]
Website: https://karol.nativelifecrm.com/
By using our website and services, you consent to this Privacy Policy.